Shipping policy

DOMESTIC SHIPPING

Domestic  shipping, in Mexico, will be made thru FEDEX, different rates may apply. Pick up and Delivery in Mexico City can be arranged directly on our website. Orders may not be shipped to P.O. Boxes or APO/FPO addresses.

Please be aware that all orders are processed Monday through Friday, and the delivery time does not include Saturdays, Sundays, or Holidays. If you require Saturday delivery please contact one of our sales representatives (concierge@theboveda.mx); there is an extra charge for this service. Once your order has shipped, you will receive an email with your tracking number. All orders require a signature upon delivery. Please make sure you are available to sign for your order when it is delivered, as you are solely responsible for the acceptance of your order upon delivery.The Bovéda  Joyas S A de C VA is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves The Bovéda Joyas S A de C V. If your order is sent back to The Bovéda  Joyas S A de C V by the shipping company for failure to deliver, you will be required to pay for the re-shipment of your order.

INTERNATIONAL SHIPPING

We offer insured shipping to many worldwide destinations via FedEx/DHL for an additional fee. For confirmation on international shipping, please email concierge@theboveda.mx The Bovéda Joyas S A de C V is not responsible for the payment of any duties, taxes, or other fees associated with international shipments and The Bovéda Joyas S A de C V is not responsible for any delays or other issues that may arise when shipping internationally.